Hospitality Evaluation Program

Service Description

Ready to elevate your hotel, resort or retreat to the next level? Time to get HEP! Starting with a detailed and deeply considered performance auditing service of all things hospitality. Our reviewers check in as ordinary guests and observe everything, and yes, I mean absolutely everything. We then prepare an in-depth report and recommendations for improvements and enhancements from food & beverage services, staff interactions, facilities, cleanliness, ambiance, front desk service, room facilities, common areas and much, much more.